TCS, Infosys Work From Home: How is the Hybrid Model going to Work?

As per a recent survey by the leading human capital and staffing firm TeamLease, a little more than 58 per cent of responding organisations from industries ranging from technology to manufacturing to BFSI to FMCG to retail to health to automobile, think that 2022 is the year offices will become completely in-office. Only about 5 per cent of respondents said that they intend to stay a virtual-only organisation for the foreseeable future.

Although 43.5 per cent of HR leaders said that their employees want to return to work, 76.78 per cent of organisations want to give their employees the preference to choose their work model, as per the survey.

TCS has already announced its decision to implement the hybrid model of working — mixture of both working from office and work from home. It recently explained 3Es (Enable, Embrace and Empower) of its hybrid model in a letter to the employees. As of now, the company is largely working remotely.

TCS told its employees in the letter that in the work from home, environmental distractions are too many including house chores, child schooling and pet care, among others. With no clear separation or boundary between work and home, it is highly possible to get onto an “always online” mode. This needs some constructive thinking and prioritisation of ‘living holistically’ over ‘eat-work-sleep’.

Infosys has a three-phased plan on work from home. In the first phase, it is encouraging employees who are in their home locations where DCs (development centres) are located or are in the upcountry town close to the DCs to come to the office for two days a week.

In the second phase, its Chief Financial Officer Nilanjan Roy said the company will encourage people who are outside the DC towns to start making preparations over the next few months to see if they can come back to their base development centres. “In the long term, we are looking a the hybrid model on work, depending upon the clients, regulatory environment and a number of other considerations,” Roy added.